Privacy Policy

Introduction

Welcome to https://4×4-repair-mcallen.rgv4x4shop.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care and in accordance with relevant data protection laws worldwide, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
Utah, Connecticut, Virginia, South Africa’s respective data protection laws (UCPA, CTDPA, VCDPA, POPIA)

Scope

This privacy policy is designed to cover all aspects of our website, including but not limited to:

The https://4×4-repair-mcallen.rgv4x4shop.com domain and its subdomains.
All applications, services, and products offered through our platform.
Interactions with users, whether as authorized users or website visitors.
Communication channels such as emails, phone calls, and text messages.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing user data.

Processing Activities

This policy outlines the types of personal data we process and the reasons for doing so:

Account Information: Details related to your account creation and management.
Payment Information: Data required for processing transactions, including payment history.
Financial Information: Financial records linked to our services or products.
Purchase Information: Details about products or services you’ve acquired from us.
Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our mobile applications.
Location Data: Geographic information collected when you interact with our location-based services.
Feedback and Reviews: Content you provide through surveys, feedback forms, or product reviews.
Social Media Information: Data from social media platforms when users engage with our content on these sites.
Product Information: Details about the products you show interest in or purchase.

Personal Data Collection Methods

We collect personal data through various means:

User Input: When you voluntarily provide information during account creation, transactions, surveys, or feedback forms.
Interactions: We track user behavior and interactions with our website, applications, and services to enhance user experience.
Automated Technologies (Cookies): Small text files stored on your device that help us recognize users, remember preferences, and collect analytics data.
Third Parties: Some personal data may be shared or provided to us by third parties, adhering to their respective privacy policies.

Cookies and Data Collection

We employ cookies for several essential purposes:

Strictly Necessary: These cookies enable core website functions like login, account management, and payment processing.
Preference: Remembering user preferences to personalize content and settings.
Analytics: Tracking site usage and gathering analytics data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for the duration of its purpose and in compliance with legal requirements:

Data related to transactions is retained for financial record-keeping and tax purposes.
User accounts remain active as long as they are used or until explicitly deleted by the user.
Personal data collected for marketing purposes is kept until you opt out, block, or delete your account.

Upon request or when no longer needed, we promptly delete or anonymize personal data to protect user privacy.

Security Measures

We have implemented robust security measures to safeguard personal data:

Encryption: Secure encryption protocols are used to protect data during transmission and storage.
Access Controls: Strict access controls ensure that only authorized personnel can access sensitive information.
Regular Audits: We conduct regular security audits to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or target personal data from individuals under the age of 18 (or the legal age limit in their jurisdiction). Parents or guardians are encouraged to supervise their children’s online activities and educate them about safe data practices.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

Access: The right to request access to and review your personal data.
Rectification: Correcting inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Requesting the deletion of your personal data under certain circumstances.
Restriction: Limiting our use or disclosure of your personal data.
Portability: Receiving a copy of your personal data in a structured, commonly used format.
Objection: Opposing or withdrawing consent for specific uses of your data.
Non-Discrimination: The right to be free from unfair treatment due to exercising data protection rights.

To exercise these rights or file appeals/complaints, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries related to privacy, data requests, unsubscription, or complaints, please reach out to us:

Email: contact@4×4-repair-mcallen.rgv4x4shop.com
Postal Address: [Provide company address]